Do I need to add the UPT to the JuiceNet Dashboard before setting up a Heartland account? Yes. Add the UPT in the JuiceNet Dashboard using the UPT serial number before setting up a Heartland account. Refer to Add New Device in the JuiceNet Enterprise Manual. Related articles JuiceBox Configuration How do I set the APN? JuiceBox Configuration UPT shows "E03 - Plug" error message on the screen. How to replace the SIM card?