How to replace the SIM card? It is not possible for the user to replace the SIM card. Related articles How do I set the APN? UPT is blacklisted by JuiceNet. UPT shows “E09 - Failed to get end point. Check the network and the APN” error message on the screen. Can I charge EV from JuiceBox while the UPT cellular service problems are being fixed? UPT shows incorrect rates that do not match with the JuiceNet Dashboard.