WiFi Setup

WiFi Setup - Mobile Device

  1. Download and install the “EV JuiceNet” app onto your mobile device.

Video walkthrough of this section

  1. Log into the EV JuiceNet app. If you do not have an account, create one.
  2. Select Start.
  3. Select Connect Now.
  4. Have the WiFi network password ready, then disconnect power from the JuiceBox. In the app, select Next.
  5. Connect power to the JuiceBox. In the app, select Next.
NOTE: After powering the JuiceBox, steps 7 through 10 must be completed within 2 minutes.
  1. Navigate to the WiFi settings on your mobile device. Connect to the "JuiceBox-###" or "JuiceNet-###" WiFi network. If the network requires a password, use the password "GoElectric" (case-sensitive).
    NOTE: The actual name of the network varies by device, such as "JuiceBox-123".
  2. Return to the EV JuiceNet app.
  3. In the EV JuiceNet app, select the preferred local WiFi network.
  4. Enter the WiFi network password, if necessary, then select Done / Connect JuiceNet device to Wi-Fi.
    NOTE: If prompted, verify the password, then select Done / Password is correct.
    The app connects the JuiceBox to the WiFi network.
     
  5. After the app confirms that WiFi setup is complete, select Next to continue to the app home screen.
NOTE: After connecting, JuiceBox checks its firmware version and performs any necessary updates. Wait 10 minutes before plugging in a vehicle.
 
NOTE: Customize your experience by following the onscreen app instructions to select your vehicle and charging profile, or navigate to the JuiceNet dashboard on a personal computer at https://home.juice.net
 

WiFi Setup - Personal Computer

Connect to WiFi

  1. Unplug the JuiceBox, then plug it back in.
NOTE: The following steps must be completed within 2 minutes of plugging in the JuiceBox.
  1. Open the WiFi settings on your personal computer. Connect to the "JuiceBox-###" or "JuiceNet-###" WiFi network using the password "GoElectric" (case-sensitive).
    NOTE: The actual name of the network varies by device, such as "JuiceBox-123".
  2. In a web browser, navigate to 10.10.10.1 or to setup.com to view a list of available WiFi networks.
  3. Select the desired WiFi network. Enter the WiFi network password, if necessary. Click Connect.
Verify that the JuiceBox is connected by checking that the "Network" indicator on the enclosure is solid blue.
NOTE: After connecting, JuiceBox checks its firmware version and performs any necessary updates. Wait 10 minutes before plugging in a vehicle.

Set Up JuiceNet Dashboard

  1. Log into the dashboard.
  2. Select Add JuiceNetDevice.
  3. Enter the JuiceNet ID and select Add JuiceNet Device.
    Tip: JuiceNet detects and displays all devices on the local network. Click on the appropriate Device ID to automatically paste it into the entry field.
  4. In the lefthand navigation menu, select My JuiceNet > My JuiceNet Devices.
  5. Locate the appropriate device and select MORE DETAILS.
  6. Select Settings.
  7. Enter the device name, address, and timezone, then select Update.

Access a JuiceBox that is Already on the WiFi Network

Only perform these steps when the "Network" LED indicator on the JuiceBox is solid blue. If the network indicator is flashing, refer to WiFi Setup - Mobile Device.
  1. Install the JuiceNet app onto your mobile device.
  2. Log into the JuiceNet app. If you do not have an account, create one.
  3. Select Start.
  4. Select Add a JuiceNet device already connected to a Network.
  5. Use one of the following options to find the connected JuiceBox:
    • Select Scan the local network for JuiceNet devices, then select the JuiceBox correct device ID.
      NOTE: In most cases, only one option is displayed.
    • Select Scan JuiceNet device QR code, then take a picture of the QR code on the side of the JuiceBox enclosure.
If the JuiceBox is not found on your WiFi network, ensure that the JuiceBox is powered on, then repeat these steps. If the device is still not found, it is necessary to connect the JuiceBox to the WiFi network. Refer to WiFi Setup - Mobile Device.