Problems and Support

What if I find a charging station that is broken?

This is very unlikely. However, if you do find a charging station that is broken, please contact us at You can also use the app to send feedback about a particular charging station. Additionally, some JuiceNet devices have the administrator’s contact information posted on or near the device.

What if scanning the QR code does not allow me to charge?

Please contact the administrator to find out about different ways to enable charging.