App

• What's Enel X JuicePass?
• How can I access the service?
• Who can use Enel X JuicePass?
• How does JuicePass work?
• Can I schedule home charging?
• How do I display and manage the home charging station linked to the app?

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General

• Clipper Creek with JuiceNet add-on
• Are there any outdoor enclosures for the JuiceBox?
• How does JuiceNet Green work to reduce emissions?
• What is the idle power consumption of the JuiceBox?
• Is the JuiceBox UL Listed or certified?
• What EVs are compatible with the JuiceBox?

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Charging

• Will using a JuiceBox with a higher electrical output than my vehicle's on-board charger cause damage?
• JuiceBox and 120V operation
• Tesla lowers charge rate to 8-9 amps
• How long will it take to charge my EV on 120V vs 240V?

Installation

• What wire size do I need to install my JuiceBox?
• Wiring and Installation Requirements
• Need Installation?
• JuiceBox Installation FAQs

WiFi

• Is my WiFi connection to the JuiceBox secure?
• Android WiFi setup (Android 9)
• Will the JuiceBox still charge my car when it's offline?
• How do I change to a different WiFi network/new SSID?
• Will 5GHz WiFi networks be supported?
• Do I need a WiFi connection to use JuiceBox?

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Warranty And Returns

• Limited Warranty (United States and Canada)
• Returns
• Return & Refund Policy

Rewards

• Are there any rebates available in my area?

Ordering

• Order Placement
• What is the shipping lead time?

Support

• Support Holiday Hours

JuicePass

• What's Enel X JuicePass?