Unattended Payment Terminal (UPT)

How to pass through the “E06 - null or duplicate provisioning” error message shown on the UPT screen?
How much time is required to remove the “E06 - null or duplicate provisioning” error message shown on the UPT screen?
Do I need to create an account with Heartland Payment Systems?
Where to enter the account information received from Heartland's welcome email?
Can I start using charging functions with UPT without having a Heartland account?
Can I use existing Stripe account instead of Heartland payment account with the UPT?
UPT shows “E11 - Plug 1 is not connected” and/or “E11 - Plug 2 is not connected” and/or “E02 - Inet RX” error messages on the screen.
UPT is turned on but the screen is blank OR UPT is offline from the network.
What happens if the UPT has no SIM card installed or has no cellular service?
How do I get the Serial Number of the UPT?
JuiceBox LED is showing Dark Purple color and indicating offline status.
Can I charge EV from JuiceBox while the UPT cellular service problems are being fixed?
How to pass through the "Internal Server Error" error message while setting up Heartland payment account?
Do I need to add the UPT to the JuiceNet Dashboard before setting up a Heartland account?
How to pass through the “E11 - Failed to get config” error message on the UPT screen and time displayed is not the correct time zone?
UPT shows “E09 - Failed to get end point. Check the network and the APN” error message on the screen.
UPT shows "E03 - Plug" error message on the screen.
How do I set the APN?
How to replace the SIM card?
Unable to add the UPT serial number to the JuiceNet Dashboard?
UPT is blacklisted by JuiceNet.
UPT shows incorrect rates that do not match with the JuiceNet Dashboard.

Unattended Payment Terminal (UPT)

How to pass through the “E06 - null or duplicate provisioning” error message shown on the UPT screen?

How much time is required to remove the “E06 - null or duplicate provisioning” error message shown on the UPT screen?

Do I need to create an account with Heartland Payment Systems?

Where to enter the account information received from Heartland's welcome email?

Can I start using charging functions with UPT without having a Heartland account?

Can I use existing Stripe account instead of Heartland payment account with the UPT?

UPT shows “E11 - Plug 1 is not connected” and/or “E11 - Plug 2 is not connected” and/or “E02 - Inet RX” error messages on the screen.

UPT is turned on but the screen is blank OR UPT is offline from the network.

What happens if the UPT has no SIM card installed or has no cellular service?

How do I get the Serial Number of the UPT?

JuiceBox LED is showing Dark Purple color and indicating offline status.

Can I charge EV from JuiceBox while the UPT cellular service problems are being fixed?

How to pass through the "Internal Server Error" error message while setting up Heartland payment account?

Do I need to add the UPT to the JuiceNet Dashboard before setting up a Heartland account?

How to pass through the “E11 - Failed to get config” error message on the UPT screen and time displayed is not the correct time zone?

UPT shows “E09 - Failed to get end point. Check the network and the APN” error message on the screen.

UPT shows "E03 - Plug" error message on the screen.

How do I set the APN?

How to replace the SIM card?

Unable to add the UPT serial number to the JuiceNet Dashboard?

UPT is blacklisted by JuiceNet.

UPT shows incorrect rates that do not match with the JuiceNet Dashboard.

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